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Service

SOFTWARE

Safeguarding the online space with rigor and empathy.

At Home on Your Home Screen

At least five apps on your phone are powered by TaskUs’s CX Support. Together with our clients, we continuously look toward the future, challenging the status quo to achieve groundbreaking results.

Rapid, Sustained, and Uncompromised Growth

With over 12 Unicorns in our portfolio, TaskUs has been responsible for programs that resulted in a 75 cNPS—all while remaining agile and flexible to meet clients’ fluid transformational goals.

Industry-Leading CX: What Put Us on the Map

Comprising about 60% of our work across seven countries and 30+ languages, our CX Teammates serve as genuine extensions of your in-house teams, providing best-in-class support with high CSAT scores.

People-First. Period.

With some of the lowest attrition and highest referral rates in the BPO industry, TaskUs provides the best people, programs, processes, and work spaces to give you unquestionable results and value.

Creating What Matters

Today, More than
5.9 Billion People Worldwide are Online.

Online content is generated and shared at an exponential rate. With ever-present risks, companies need robust systems and vigilant moderators to protect their users. Content security is a growing TaskUs service, and we are committed to creating the ideal online space.

CX Services

What We Do

Client Services
  • General CX-Voice
  • Sales Generation
  • Billing Support
  • Technical Support
Client Services Digital Support
 
  • Email
  • Chat
  • SMS
  • Social Media
  • In-App Messaging
Client Services Digital Support
 
  • Email
  • Chat
  • SMS
  • Social Media
  • In-App Messaging
Client Services Digital Support
 
  • Email
  • Chat
  • SMS
  • Social Media
  • In-App Messaging
Basic
Kshs
500
per
month
  • domain.wanabiashara.com
  • Webmail Access
  • Professional Looking Website
  • Admin Login
Select Plan
Popular
Kshs
14,000
/-
  • yourdomain.com
  • Custom Theme
  • 3 Months Maintenance
  • Ecommerce Shop
Select Plan
Deluxe
Kshs
30,000
/-
  • Interactive Web Platform
  • Customized Functions
  • Secure cloud backup
  • Server/Network support
Select Plan
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Prioritizing People-First

We created The TaskUs Method: a comprehensive, global psychological health and safety program for content moderators, guided by the practice of evidence-based psychology and grounded in neuroscience.

Click here to learn more >

Proprietary Policy Innovation Lab

100M+

actions against violations per year

100% Life Coaching

TaskUs takes pride in our dedicated in-house Content Moderation Behavioral Research Team

SOFTWARE

Installation

Graphic Design

The Road to Number 1

TaskUs is fully committed to becoming the industry’s number 1 Content Moderation provider and specialist—a goal that permeates every aspect of our services, our partnerships, and our unrelenting focus to keep the web safe for all.

Differentiators

What Sets Us Apart

Outsourcing talent can be a daunting task. TaskUs has enabled iCracked to move away from the norm by providing exceptional agents and a unique, professional experience for both our customers and our company.

    Our Latest News

    Latest News

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